How do I send you my logo?

You can send your logo via email to sale@kdshirtshop.

Quantity Pricing

The more you buy the less you pay! Please follow the pricing that applies to the quantity that you are ordering. The price breaks are 12, 25, 50, 75, 100, 125, 150, for screen printing.

The more you buy the less you pay! Please follow the pricing that applies to the quantity that you are ordering. The price breaks are 7, 13, 19, 25, 40, 60 for vinyl.

 

Please call or e-mail for a quote for larger quantities.

Phone: 630-273-2050

E-mail: sale@kdshirtshop.com

How many do I have to order for Screen printing?

  • We have no minimum quantity but our price breaks start at 12. (If your design contains more than 2 colors, higher minimums may apply.)

How can I get help with my design?

Whether you’re having trouble with our Design Creator, or your just not sure how many ink colors you’ll need to print your uploaded art/design, or just want a us to take a look at your design, we’re always happy to help! Most design questions can be answered by our customer service representatives.

Call us for help at 1-630-273-2050,

How is my price determined?

Whether you’re curious about the cost of your order or the price difference between different designs or products, we’re always here to provide a quick price quote with no obligation to buy.

Your price is primarily determined by three things:

  1. The product you select.
  2. The total number of ink colors needed for printing.
  3. The total quantity of items in your order.

Other factors such as personalization (adding personalized names and/or numbers to your items) or special requests also affect the cost.

Savings tip: The easiest way to reduce the cost per item is to increase the quantity of your order. Consider ordering a few extras to maximize your savings. Reducing the number of ink colors in your design can also lead to significant savings. We can make any design stand out with only three, two, or even one ink color!

Can I get a sample before I order?

Looking for the peace of mind from seeing, touching, or even trying on a product before placing your order? We can have a blank sample at your door within a 5 -7 days a non-refundable fee of $25.00.

Most of our customers rest assured knowing that in addition to seeing a proof email, our designers review every order. However, we know that sometimes circumstances may require sending a printed sample.

A sample printed with your custom design is automatically sent for orders over 5,000 pieces as part of the approval process. For orders that don’t automatically qualify, this printed sample is also available for a non-refundable $100.00 fee.

Give us a call at 1-630-273-2050, and one of our custom service representatives will be happy to arrange shipment of a blank or printed sample.

What happens after I place my order?

Each order is reviewed by our design production team to make sure your design is perfect and ready for print.

All art is thoroughly checked for aesthetics, printability, and errors. We will automatically adjust common issues like alignment, contrast, line thickness, and spelling errors. Learn more about our review process.

For orders of 6 or more items, you’ll get an email with a picture mockup proof and details of any corrections before we process your order.

Where can I print on a garment?

Standard locations that can be printed on a garment include full front, full back, left chest, and sleeves. Please see our screen printing dimensions and garment printing location info page. If you have a special request please contact a customer service rep.

Can I get a printed sample of my design before ordering?

We can do a minimum order of 12 pieces for screen printing 7 for vinyl heat press  even for a sample order. We can also offer for you to come in and proof the design off the before we print all the garments..

How and when do I pay?

KD Shirt Shop requires 50% of the invoice paid at the time of art approval and order approval. We accept Mastercard/Visa and Amex. You can send a money order or check but it would need to clear before your order ships. We also will accept full payment if you choose to do so.

Can you print a copyrighted/trademarked design for me?

Total Exposure Designs will not print any trademarked or copyrighted designs with out written consent from the owners of said trademarks or copyrights.

What is “flashing”?

“Flashing” is the process of putting a layer of white ink down on the garment and flash drying it so that top layers of ink will show up on dark colored garments. It also helps stop bleeding from certain materials like polyest

Why will my web graphic not print good on shirts ?

Web graphics are not high enough resolution to print correctly and look good on garments and promotional items.

When will I receive my order?

We know how important it is to receive your shirts in time.

Two-Week Standard Delivery

Standard delivery is to arrive at your door within 10-14 buisness days!

Rush order minimum 24 garments

5-7 Business days $50.00 | 3 Business day 15% to invoice total | 2 Business day 20% to invoice total.

We don’t call this premium service Super Rush for nothing. Choose this option at checkout if you need your shirts in a flash, and for an extra 25% of the cost of your order, we’ll get your shirts to your door in three business days with the same attention to detail and Custom Ink commitment to quality we provide for all our customers.

Can I resell shirts I've purchased from KD Shirt Shop & Sporting Goods?

Yes, you can resell shirts you’ve purchased from us as long as they do not use our clip art,design templates that we own. Uploaded images that you own the rights to are fine.

Can you print over a zipper?

We don’t recommend it. Yes, we can, though the print may get muddy over the seams. If you want the print to be perfect, we would try to revise your artwork to avoid the zipper

Where can I see a sizing chart for my garment?

You can always ask us to direct you to a size chart, or if you know the garment style number, you can find the size specs for your garment by visiting our main suppliers’ website.  SSActivewear, Sanmar, and Alphabroder are our main suppliers. If you’re ordering a specialty garment, ask us to provide a sizing chart.

Can I bring my own garments in?

Yes,  but we would prefer to use garments we get from our vendors to insure that we can get the product quickly if there’s any issues with imprinting of the design or imperfections in the garment. You will be require you to fill out our customer-supplied-garments form you must print and e-mail the form back to KD Shirt Shop & Sporting Goods @sale@kdshirtshop.com before we do any work on your provided garments. Click Here To See Form

What are your screen charges?

Each colour in a design requires its own unique screen and film. The cost per colour is $25 ($20.00 for the screen setup and $5 film charge). The film is kept on file for 12 months after your order is fulfilled.  re-order are only a $10.00  charge for screen and film setup.

 

Are there limits to what I can have printed?

We do not accept orders that require printing a bar scan or any type of scan logo (including QR codes) as this is problematic and could risk the bar-code not scanning properly.

Protected Imagery

Wondering if you can make an awesome super-fan shirt for you to wear to your favorite team’s season opener? Want to design Disney World bag or shirt? Although we are obligated to follow all copyright laws and won’t print any orders that may aid in producing non-licensed merchandise for illegal resale, we promise navigating trademarks and copyrights isn’t scary! Even if your order contains protected material, we will work hard to print your dream design for you with the appropriate permissions and/or personalization for your group.

Official graphics used on everything from album covers to football jerseys are protected property.

To use images protected by trademark or copyright in a design, we first need permission from the owner or trademark holder. Normally the licensing department of a major sports franchise, a band’s management team or even a listed university faculty member can give permission.

We need approval to print any protected content for:

  • Bands/Musicians
  • Celebrities
  • TV/Movies
  • Colleges
  • Pro-Sports
  • Greek
  • Brand Logos/Names
  • Disney

If you have written permission to use the image, please submit it to us at sale@kdshirtshop.com.

If not, we can remove those parts of the design or help you replace them with something from our fantastic artwork collection.

Don’t worry if we do need to change your design! We’re here to help you create something you will love as much as the original.

Email sale@kdshirtshop.com or give us a call at 1630-273-2050 to speak with a customer service representative for more information.

 

Will I see a sample of my logo screen-printed?

Yes, once you place your order and give us a 35% deposit. We will take a picture and email it to you at NO CHARGE to get your approval before we print all the merchandise on your order. This generally takes 5 to 7 business days to receive from the day you place your order. Once you place your order we will print out your logo on the cap, tee or shirt. We will take a picture of it and e-mail it to you at NO CHARGE for you to approve. You can requested adjustments if the logo is not made to look like the art you provided. You can also request adjustments if the letter style or ink color is not as ordered. This would be made at no extra charge. If you receive the sample as ordered but still want to make changes, we would charge an edit fee depending on the change needed. If you make changes to the actual logo that you have selected or provided then we do charge edits fees. Any changes you request (size, color, position) will be made and a revised sample will be sent to you via email. If you prefer that we send you the actual sample, there will be an additional charge of $25.00. This includes shipping your sample to you UPS ground service. Your order may be delayed 3 to 5 business days.

Can you embroider on apparel pockets?

No, we cannot embroider on apparel pockets.

How long will it take to receive my order?

The complete process takes approximately 12 – 15 business days. The sample take 5 to 7 business days. Once the sample is approved we generally ship within 7 to 8 business days.

Cancellations and Changes?

Custom screen-printed items: Once an order is placed with a customized logo and then it is changed or cancelled, even if possible is subject to cancellation, screen set up fees and freight charges that apply. If the merchandise has already been decorated, it is not returnable. If we create the sample and email it to you for approval but do not receive a reply or any attempt to contact us within 10 days, you are subjected to forfeiting 25% of your order payment you will also incur a $25 order restocking fee for garments that have already been ordered.

Can you print a photo on t-shirts?

Currently, we are not printing gradients or photographic images for screen printing. However, we do have a sublimation technique that we can put pictures on but this is only for light garmentssuch as white and sports grey.

What is the normal turnaround time for embroidery?

The normal turnaround for embroidery is 12 business days from art and order approval.

Why does the ink color on my shirt not match my computer screen?

Due to different monitor settings, ink colors may vary slightly from your computer screen. The ink color will be close to what you see on your screen.

How big can I screen print on a t-shirt?

Total Exposure Designs’ largest print dimension is 14 inches wide OR tall. Please take a look at our screen printing dimensions page . Please contact a rep for help determining the best size for your design.

What is your minimum order?

We have no minimum order for screen printing but our price breaks start at  12 pieces all with the same size design.

How do I place an order or get a quote?

You can give us a call at 630-273-2050 or send us an email via our contact page or start the ordering process by request a quote or make your design on your custom designer and get immediate pricing

Can I get different color garments?

Different color garments can be purchased as long as the artwork will print the same on each color garment. Please contact a customer service representative. to ensure that your design will work on different color garments.

Do you Print on Demand Screen Printing or Flex Vinyl Heat Press ?

No due to the setup and costs involved in our printing process (quality screen printing, flex vinyl heat press and embroidery), it is not possible to “Print on Demand”.

We do not require a minimum order at all. If you want the garment at wholesale pricing we require at least 12 for screen printing and 7 for vinyl heat press. of the same design and color garment.

How do I get wholesale pricing ?

For screen printing, in order to give you wholesale prices, our minimum order is 12 pieces per design per garment color shade (12 white or light colors, or 12 dark colors).

For flex heat vinyl, the minimum is 7 pieces per design.

As your order size increases, the price per item decreases.

What if I need a size or product not listed on your website?

Feel free to give us a call at 1-630-273-2050 before you place your order. We’re always happy to help you find alternative sizes or products that we can print on.

Can I get screen printing and embroidery on the same garment?

Yes, though the turnaround time would be a bit longer.

What are the differences between Hanes and Gildan?

For the most part, it is simply personal preference. After several trips through the laundry most people wouldn’t be able to tell the difference between them. Especially in Youth sizes.

Our Return Policy

Click the link below to read our return policy

https://kdshirtshop.com/return-policy/

Can you create an online store so that my team/organization/group can pre-sell items for an event?

We sure can! We can create a professional web store stocked with your items. Customers can purchase and pay through our system. This option definitely beats creating an excel spreadsheet or keeping track of a stack of printed order forms!

 

Can I use copyrighted material?

We do not take any responsibility to obtain permission for reproduction of logos, patents, trademarks and copyrights. By agreeing to print any submitted artwork, we will not be held liable for any copyright issues under any circumstances. University, Professional Sports, company brand logos can only be submitted if you submit a license logo release form from the university to avoid any future royalty fees. Fraternity/Sorority logos or names require the order to go through an approval process, and may require additional royalty fees. Please call our sales team for further details.